All Product and variants articles

User guides
Sending Metadata from ADvance to Stripe

With some additional configuration, metadata from ADvance such as the brand or product associated with the transaction can be sent to Stripe to support your reporting activities. This allows you to easily identify all of your payments in your Stripe portal and see how much revenue is generated by brand. ...
How-to guides
How to provide additional anonymous access to links originating from newsletters / social / search Beta

ADvance allows you to meter users based on the source of the traffic, for example where a user comes from a particular referral such as Instagram, LinkedIn, or an email. This lets you target access for anonymous users on top of the existing side-wide gating regime already set up.
User guides
How to create a fixed price subscription regardless of regional tax

Product variants that have dynamic sales tax applied to them will charge a different amount of tax based on the address of the user. This documentation explains how to set either a fixed gross amount or a fixed net amount when creating a variant with dynamic tax.
How-to guides
How to notify continuous subscribers of an expired card before their next payment

This guide explains how to set up automatic messages when a card used on a recurring payment subscription has expired. These messages can be delivered by email, letter, or a pop-up when users log in.
How-to guides
How to notify continuous subscribers of a failed payment

Continuous payments fail for a number of reasons, for example where a customer has cancelled a direct debit or when there are insufficient funds on a card. When a payment fails, ADvance can recognise this event in a Subscriber Campaign and notify your customers automatically.
How-to guides
Subscription Packages: The Do’s and Don’ts

Subscription packages should be reviewed and maintained carefully to ensure that any updates to your subscriptions or continuous payments can be managed efficiently. This documentation will provide some tips on how to create and maintain your product offers and avoid unnecessary further work.
How-to guides
How to reduce the frequency of a print product

This document describes the best method to change the frequency of a print product using the example of shifting a weekly schedule to a monthly one.
How-to guides
How to set up Continuous Collection Alerts using campaigns

This guide explains how to set up automatic continuous collection alerts for DD and CCC orders. These alerts can be delivered by email, letter, or a pop-up when users log in.
User guides
Allow print-only subscribers to access website content by qualifying them for the online product

If an online product is being used to grant access to website articles, the following steps will tell you how you can temporarily open up a qualification of the product to print-only subscribers so that they can access online articles.
How-to guides
Configuration and management of continuous payments

A detailed explanation of Continuous Payment orders in ADvance and the functionality built around them.
User guides
Direct debits and continuous credit card orders: The dos and don’ts

Troubleshooting information on common activities associated with DDs and CCCs.
How-to guides
How to make an adjustment to an existing order

The best practice for adjusting an existing order is to cancel the order and raise a new one. Read below on how to do this and transfer the liability.
How-to guides
How to set up a promotional code for your subscriptions page

Create promotional codes that can be entered by customers to direct them to promotional offers.
How-to guides
How to add recipients to corporate orders via the website purchase flow

Thanks to this feature, it is possible to enable corporate order purchasers to add recipients directly to the order during the purchase flow on the front end. It is also possible to send emails to the recipients to notify them of the purchase. After confirming the purchase, users will be ...
User guides
Corporate Subscriptions

Corporate subscriptions are for paid transactions which enable you to offer company, site or institutional wide subscription offers. This includes the automatic association for company employees based on IP address, email domain etc.
User guides
Related Offers

The related offer page allows you to create a defined link between this offer and any related offers which will be displayed in the allocated section on the shop front end.
User guides
Product Variants

Each distinct instance of product entitlement and price is a distinct variant of a product offer.
User guides
Adding images to product offers

Images can be added to the product offer.
User guides
Adding product offer details

The offer information page is used to define the main details of the product offer.
User guides
The full details of what is a product offer

Product offers are used to add price and entitlement to products.